Applications are refused for a variety of reasons with the most common being insufficient evidence of residence in the UK, or lack of identity (eligibility grounds). 

As an EU citizen in the UK without Pre-Settled or Settled Status, you will not be able to access your rights under the EU Settlement Scheme.

The steps you need to take.

You can request an administrative review within 28 days of the date of your refusal, if you think there has been an error. The fee for this is £80.00 which is refundable if your application is successful. Your rights are protected until a new decision is made. You will be able to generate a share code to pass to others, for example employers, by visiting the “View and prove your immigration status” (https://www.gov.uk/view-prove-immigration-status)

Alternatively you may appeal the decision to the First Tier Tribunal. An appeal to the First Tier Tribunal must be based on specified grounds and within a certain time limit. If you are in the UK you will have 14 days from the date the decision is sent to you. If you are outside the UK you will have 28 days to appeal. An appeal is a lengthy and complex process for which you are likely to require legal advice. Your rights are protected pending determination of your appeal.  You will be able to generate a share code to pass to others, for example employers, by visiting the “View and prove your immigration status” (https://www.gov.uk/view-prove-immigration-status)

If the deadline for you to apply has not yet passed and you have additional information that shows you meet the requirements, you can make another application under the EU Settlement Scheme. Your rights are protected from the moment you submit your application until you receive a decision. You will be able to generate a share code to pass to others, for example employers, by visiting the “View and prove your immigration status” (https://www.gov.uk/view-prove-immigration-status)

Advice - hints or tips

Read the information available on the Home Office website before you start the administrative-review process:

https://www.gov.uk/guidance/eu-settlement-scheme-apply-for-an-administrative-review

You can either ask the Home Office to review their decision or you can provide new evidence.

If you have new evidence, you’ll need to:

– complete the administrative review application on-line form on the Gov.uk

– pay the £80 fee

– click submit, soon after that you will receive an email from the Home Office which will have your reference number and clear instructions on how to send the new evidence

– check your email and provide the new evidence within 10 days.

Where to get help if you get stuck.

The UK government runs the EU Settlement Scheme Resolution Centre, which can help you with your EUSS application.

You can contact them online here: https://eu-settled-status-enquiries.service.gov.uk/

Alternatively, you can call the EUSS Resolution Centre on the following numbers:

From within the UK: 0300 123 7379

Monday to Friday (excluding bank holidays), 8am to 8pm

Saturday and Sunday, 9:30am to 4:30pm

You can find out more about call charges here: https://www.gov.uk/call-charges

From outside the UK: +44 (0)203 080 0010

Monday to Friday (excluding bank holidays), 8am to 8pm

Saturday and Sunday, 9:30am to 4:30pm

Settled is here for you if you require further help with your EU Settlement Scheme issue.

You can call us on 0330 223 5336.

Or email [email protected]