How we can help you

Settled is a charity set up in 2019 to help EU citizens living in the UK whose rights were affected by Brexit. We worked hard to ensure as many as possible secured their immigration status before the deadline in June 2021, so that their lives here could continue. 

We now continue to provide information, advice and support to EU citizens, including people who are late applying to the EU Settlement Scheme (EUSS), or who have had their application refused. We also help when people are struggling to prove their immigration status or access rights and services. These can include the right to bring family members to join them in the UK, and to access welfare benefits, healthcare, etc.  

Since March 2022, we also provide advice on Ukraine visa schemes. This Ukraine service covers immigration rights and broader rights of housing, education, etc. (We do not assist in ‘matching’ directly).

You can watch the short video below to find out more about who we are, what we do and our impact:

 

Settled is accredited to give immigration advice at OISC Level 3. We have a small staff team of coordinators and lawyers, and a network of 100+ dedicated volunteers based throughout the UK. 

Our staff and volunteers speak over 20 European languages, including Romanes for our dedicated Roma service, and Ukrainian. We always try to respond in beneficiaries’ preferred language.

Advice for EU and Ukrainian citizens is provided free of charge by email or phone. Information is also available in the Help section of this website. In addition, we manage interactive Facebook groups in a range of languages. 

Our work and achievements can be viewed as summary infographics, or in our annual report to the Charity Commission. 

 
Please note that Settled does not provide individual advice or assistance related to eVisa enquiries.
  • For general information about eVisas, please visit Online Immigration Status (eVisa).
  • If you need help moving to an eVisa, please contact a Home Office funded organisation for support. Click here for details.
  • For our Ukrainian beneficiaries, we have created a step-by-step guide on how to create an immigration account and link to your eVisa in this short video (in Ukrainian).

Contact us for free, accredited support:

* Our helpline has extensions in English (option1), Bulgarian (2), Italian (4), Spanish  (7), and Romanes (8)If calling from outside the UK, please dial +44 330 223 5336. The English extension line is open Monday-Thursday, 13:00-15:00. For other times, and other languages, please leave a message, and you will be called be back in the appropriate language.

Feed From Facebook

4 weeks ago

Settled
Happy New Year! We hope you enjoyed a wonderful holiday break full of warmth and joy and we wish you the very best for a new trip around the sun!Speaking of joy, we've been receiving a few photos of the last event we organised in 2025, a wonderful day just before Christmas at the incredible Postal Museum in London - highly recommended!As part of the Welcome Space project, organised by Settled in partnership with Brent Council, a large group of Ukrainians visited the Postal Museum in London. Both adults and children had an amazing time exploring, learning, and sharing lots of smiles and joyful moments together.This visit was a lovely opportunity to come together, connect, and enjoy a positive shared experience. Thank you to everyone who joined us, it was a pleasure to see your smiles!Since 2022, we have supported more than 2,060 Ukrainians in the UK, nearly 800 in 2025 alone — a 34% increase as the war intensifies and the hope of returning home grows more distant. This means Ukrainians will require free specialist immigration support, safeguarding, advocacy, and long-term solutions more than ever before. However, we cannot do this without you. We need your support! Please read our latest Ukrainian appeal and consider supporting our work:mailchi.mp/settled/ukrainianwinterappeal2025?e=[UNIQID]With deep gratitude, and our very best wishes for a Happy and Prosperous New Year! ... See MoreSee Less
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2 months ago

Settled
Fantastic news! We appreciate and applaud the huge efforts that have been made on both sides of the Channel towards reaching this agreement. Erasmus+ will - once again - offer unparalleled opportunities to hundreds of thousands of young people, University students, adult learners and beyond - in the UK and the EU. A great foundation to build on! 👏The EU and the UK are strengthening cooperation through a new strategic partnership.Following the May Summit, we have agreed to move swiftly on UK association to Erasmus+ from 2027 and to start negotiations for the UK's participation in the EU internal electricity market.➡ Read full statement: ec.europa.eu/commission/presscorner/detail/en/statement_25_3103 ... See MoreSee Less
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I Need With Settled Status

We’re here to help you with your Settled Status to remain in the UK. We have 100 volunteers on hand who can provide advice in all EU lanaguages.

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