Applications are refused for a variety of reasons, with the most common being insufficient evidence of residence in the UK or lack of identity documents.

Increasingly, applications are refused for being invalid due to lateness.  

If an application is refused, you will not be able to access your rights under the EU Settlement Scheme.

What steps do I need to take?

If an application is refused on the grounds that it is invalid, i.e. the application is late and the Home Office do not accept that there are reasonable grounds for its lateness, the only remedy is to apply for judicial review.

Before 9 August 2023, it was possible to apply to the Home Office for an ‘administrative review’ of a refusal decision. This is no longer possible.

The only remedy for an invalid application is judicial review.

An application for judicial review should be made as soon as possible, and no later than three months after the date on the decision letter.

If an application is refused on grounds of eligibility, e.g. the application is refused because the evidence of residence is not accepted, then you may appeal the decision to the First Tier Tribunal. 

  • An appeal to the First Tier Tribunal must be based on specified grounds and within a certain time limit.
    • If you are in the UK you will have 14 days from the date the decision is sent to you.
    • If you are outside the UK you will have 28 days to appeal.
  • An appeal is a lengthy and complex process for which you are likely to require legal advice.
  • Your rights are protected pending determination of your appeal. 
  • You will be able to generate a share code to pass to others, for example employers, by visiting the View and prove your immigration status webpage.

Subject to satisfying the decision maker that there are reasonable grounds for lateness, you can make another application under the EU Settlement Scheme. Your rights are protected from the moment you submit your application until you receive a decision. You will be able to generate a share code to pass to others, for example employers, by visiting the View and prove your immigration status webpage.

I'm stuck. Where can I get more help?

The UK government runs the EU Settlement Scheme Resolution Centre, which can help you with your EUSS application.

You can contact them online here: https://eu-settled-status-enquiries.service.gov.uk/

Alternatively you can call the EUSS Resolution Centre on the following numbers:

From within the UK: 0300 123 7379
Monday to Friday (excluding bank holidays), 8am to 8pm
Saturday and Sunday, 9:30am to 4:30pm
You can find out more about call charges here: https://www.gov.uk/call-charges

From outside the UK: +44 (0)203 080 0010
Monday to Friday (excluding bank holidays), 8am to 8pm
Saturday and Sunday, 9:30am to 4:30pm

Settled is here for you if you require further help with your EU Settlement Scheme issue. We provide free, mulltilingual advice, accredited by the Office of the Immigration Services Commissioner (OISC).
Please call us on 0330 223 5336 or email [email protected]

 

Changes to pre-settled rules

The Home Office announced some changes to EUSS pre-settled status rules on 21st May.

Please do not contact Settled to ask about these changes until we are clearer, as otherwise our service may become overwhelmed.

It is important that we can continue to respond effectively to beneficiaries in need of urgent casework advice and support.
 
We are waiting for more detail, and will update our website information, Facebook forums, and leaflets as soon as possible. Many thanks for your patience and understanding.

The Home Office announcement is here.

We’re here to help you with your Settled Status to remain in the UK. We have 100 volunteers on hand who can provide advice in all EU lanaguages.

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